Our Guarantees
30 DAY CUSTOMER SATISFACTION GUARANTEE...
College Logo Stuff stands behind the products we sell with our 30 day Customer Satisfaction Guarantee. If, FOR ANY REASON, you are not completely satisfied with your purchase, you may return it at your cost, fully insured by whatever method you choose, TO OUR STORE ONLY in Seminole, Florida, within 30 days of receipt, for a replacement or store credit for the full amount of the product cost, MINUS any shipping and handling costs that we incurred shipping to you. Returns for a refund of the cost of the item purchased, will also be subject to a 15% restocking fee.
All returns must be in exceptional, unused condition with original box and packaging materials and RECEIVED by us in our store within 30 days from date of delivery. Do not return items that have been assembled, installed, used, worn or damaged as they will not be accepted.
Certain items are exempt from this return policy: Clearance items, gift certificates, special orders, personalized items, bulk orders (3 or more of the same item) and Shuffle Board Table, Couch, Chair and Pool Table Lamp sales, all of which are final at time of order and cannot be canceled or returned.
To process A RETURN YOU MUST:
* Receive a RETURN AUTHORIZATION NUMBER by contacting Customer Service via email or by calling us at 727.826.0905 for a return authorization number. This RA# is valid for 30 days from the date you received the product.
* Return your item TO OUR STORE IN SEMINOLE, FL, in its original packaging materials just like they were received.
* Insure the return for its full value.
* If this return policy is not followed, we may refuse a return at our sole discretion.
If delivery or shipment is refused, the customer is responsible for all freight charges and restocking fees at least. Orders can not be canceled or refused because of shipping delays that are due to acts of nature.
For questions concerning returns call us or e-mail us at: info@collegelogostuff.com
DAMAGED SHIPMENTS...
If your product was damaged in shipment, please make sure to note any damage on the delivery notice if given one and then please call us immediately. It is very important for you to keep the original packaging. We will replace any damaged item at no cost to you and handle the processing of the damaged product, if we are notified within 3 days from the date the product was received.
OUR BEST DEAL GUARANTEE...
It is our intent to provide the finest quality products with exceptional customer service at a fair and reasonable price. We understand however that pricing on the internet has become very competitive and we continually strive to ensure that our advertised price is the fairest possible.
Our BEST DEAL GUARANTEE states that if you find an identical product that is priced lower on a competitor's website, College Logo Stuff may match or beat that price given the following:
* that the items are IDENTICAL
* that shipping and handling costs and offered discounts are properly calculated (since we include free ground shipping with most of our products)
* that the product is available and stocked by a US online retail company
Please be aware that we do not offer our best deal guarantee on items on internet auction sites, manufacturer's websites, or on sites offering "closeout pricing", "clearance pricing" or "overstocked pricing".
To take advantage of our best deal guarantee which is valid only prior to or at time of your purchase, simply call or email us with your order information and the name and website address of our competitor's better deal. We will research the comparison and respond to your call or email as soon as possible.
The bottom line is that we want to earn your business both on a price standpoint as well as with superior customer service.
Additional Pricing Policies
College Logo Stuff strives daily to keep our website accurate and current. We do however occasionally make mistakes or typos and we reserve the right to cancel an order in the event our published price is incorrect or if the shipping calculator was inoperable at the time of order and offered free shipping where inappropriate. Please accept our apologies in advance for these errors.
College Logo Stuff stands behind the products we sell with our 30 day Customer Satisfaction Guarantee. If, FOR ANY REASON, you are not completely satisfied with your purchase, you may return it at your cost, fully insured by whatever method you choose, TO OUR STORE ONLY in Seminole, Florida, within 30 days of receipt, for a replacement or store credit for the full amount of the product cost, MINUS any shipping and handling costs that we incurred shipping to you. Returns for a refund of the cost of the item purchased, will also be subject to a 15% restocking fee.
All returns must be in exceptional, unused condition with original box and packaging materials and RECEIVED by us in our store within 30 days from date of delivery. Do not return items that have been assembled, installed, used, worn or damaged as they will not be accepted.
Certain items are exempt from this return policy: Clearance items, gift certificates, special orders, personalized items, bulk orders (3 or more of the same item) and Shuffle Board Table, Couch, Chair and Pool Table Lamp sales, all of which are final at time of order and cannot be canceled or returned.
To process A RETURN YOU MUST:
* Receive a RETURN AUTHORIZATION NUMBER by contacting Customer Service via email or by calling us at 727.826.0905 for a return authorization number. This RA# is valid for 30 days from the date you received the product.
* Return your item TO OUR STORE IN SEMINOLE, FL, in its original packaging materials just like they were received.
* Insure the return for its full value.
* If this return policy is not followed, we may refuse a return at our sole discretion.
If delivery or shipment is refused, the customer is responsible for all freight charges and restocking fees at least. Orders can not be canceled or refused because of shipping delays that are due to acts of nature.
For questions concerning returns call us or e-mail us at: info@collegelogostuff.com
DAMAGED SHIPMENTS...
If your product was damaged in shipment, please make sure to note any damage on the delivery notice if given one and then please call us immediately. It is very important for you to keep the original packaging. We will replace any damaged item at no cost to you and handle the processing of the damaged product, if we are notified within 3 days from the date the product was received.
OUR BEST DEAL GUARANTEE...
It is our intent to provide the finest quality products with exceptional customer service at a fair and reasonable price. We understand however that pricing on the internet has become very competitive and we continually strive to ensure that our advertised price is the fairest possible.
Our BEST DEAL GUARANTEE states that if you find an identical product that is priced lower on a competitor's website, College Logo Stuff may match or beat that price given the following:
* that the items are IDENTICAL
* that shipping and handling costs and offered discounts are properly calculated (since we include free ground shipping with most of our products)
* that the product is available and stocked by a US online retail company
Please be aware that we do not offer our best deal guarantee on items on internet auction sites, manufacturer's websites, or on sites offering "closeout pricing", "clearance pricing" or "overstocked pricing".
To take advantage of our best deal guarantee which is valid only prior to or at time of your purchase, simply call or email us with your order information and the name and website address of our competitor's better deal. We will research the comparison and respond to your call or email as soon as possible.
The bottom line is that we want to earn your business both on a price standpoint as well as with superior customer service.
Additional Pricing Policies
College Logo Stuff strives daily to keep our website accurate and current. We do however occasionally make mistakes or typos and we reserve the right to cancel an order in the event our published price is incorrect or if the shipping calculator was inoperable at the time of order and offered free shipping where inappropriate. Please accept our apologies in advance for these errors.
